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Customer Service Advisor

Do you have a Customer Service Advisor background?

Do you want be rewarded for hard work?

Our client based in Cheadle, Stockport are looking for a Customer Service Advisor to start ASAP!

Benefits for a Twilight/Night Customer Service Advisor:

  • Great basic salary of £16,000/£18,560 per annum
  • 24 hours over 8 days; 4 days on / 4 days off.
  • 4:30pm - 10:30pm/ 10.30pm - 9am
  • Four week training plan in Cheadle, Stockport to ensure fully prepared for the role

Responsibilities for a Customer Service Advisor:

  • Corresponding with all parties concerned by use of the telephone, letter, and any other means appropriate
  • Ensure correct prioritisation of workload and time management schedules are adhered to
  • Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
  • Complaint handling within agreed company procedures
  • Keeping the policyholder informed both verbally and in writing of the status of the claim
  • Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently

Skills for a Customer Service Advisor:

  • Communication
  • Results Focus
  • Client Focus
  • Developing Self and Others
  • Problem Solving
  • Quality Focus
  • Commercial Awareness
  • Planning and Organising
  • Systems of Work
  • Handling Systems

The roles start ASAP and interviews are taking place next week in Cheadle, Stockport - Get in contact today if you think you have the skills to be a Customer Service Advisor!

Warm regards,

Jack Blackmore

Recruitment Resourcer red National Contact Centres

T: 0117 317 7700

E: [email removed]

5-6 Colston Tower, Colston Avenue, Bristol BS1 1UB

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